Saturday, December 10, 2005


It was a warm reunion for everyone this morning at Starbucks as Kelly -- daughter of Andree, our favorite Harley-riding, Equestrian Barista -- stopped by for a cup of coffee and an earful of gossip.  Kelly:  Even though we never met, it was nice "reuniting" with you all the same.  Tell your mom "hello" from the "Grande Half-Caff with the L.A. Times."

Meanwhile, for anyone wishing to "reunite" with human beings instead of those evil, automated voice recognition systems we discussed this morning, here is a link to the information Kathy was describing: - Digital Edge - Learn How To Bypass Computerized Operators.  And for those who really hate these systems as much as I do, here's a link to a special list of phone numbers allowing you to reach actual human beings at businesses ranging from Ikea to Bank of America:  IVR Cheat Sheet(tm) by Paul English.  My advice to you:  Brush up on your Indian languages before trying to call anyone!  Here's a link to a Hindi language translator:  Word AnyWhere: Hindi English and Other Indian Languages Dictionary.

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